Relax Gaming tables on lobby303
Relax Gaming operates live-dealer studios in multiple locations, all feeding real-time video to our lobby303 app. When you join a Relax Gaming blackjack table, you see a professional dealer at an actual physical table, multiple camera angles, and a real-time card feed. The dealer follows standard European blackjack rules: dealer stands on soft 17, doubling is allowed on any two cards, and split aces receive one card each. Your bets are placed in-game before the dealer calls "no more bets"; settlement happens seconds after the dealer reveals their hole card and all player hands resolve.
Roulette tables use a single-zero wheel (37 pockets). You place your bets on the layout—single numbers, red/black, odd/even, dozens, columns—before the dealer spins. The wheel outcome is recorded, broadcast to all players at your table, and settlements calculate instantly. Baccarat follows standard rules: Banker and Player hands are dealt, a third card is drawn if required by fixed rules, and the higher total wins. Dragon Tiger is a simplified two-card game; each side receives one card and the higher card wins.
Video streaming and low-bandwidth modes
Our lobby303 app uses adaptive bitrate streaming: the video resolution adjusts automatically based on your connection speed. On a high-speed connection, you receive full HD (1080p) video of the dealer and table. On slower connections, the video switches to 480p or lower, ensuring smooth playback without buffering. Audio remains clear at all quality levels. If your connection drops momentarily, our app pauses the video gracefully and resumes once connectivity returns; you do not lose your active bet or lose connection to the table.
For users in areas with limited data plans or slower networks, we offer a "low-data mode" under app settings. This mode pre-caches static table graphics and streams only the live game feed, reducing overall bandwidth usage by up to non-specific info. Gameplay remains identical; only the visual polish adjusts. You can toggle low-data mode on or off at any time without restarting the app.
Slot games from Relax Gaming
Beyond live tables, Relax Gaming supplies slot games integrated into our lobby303 app. Sweet Bonanza, Tiki Fruits, and other titles use proprietary game mechanics: cascading reels, free-spin features, and bonus rounds. Each spin is generated by Relax Gaming's certified RNG and logged in your account ledger with a timestamp, outcome, and payout. If you dispute a spin, we retrieve the server-side record and explain the result. Relax Gaming's games are independently tested and certified for fairness by recognised third-party auditors; certification documents are available upon request through our support team.
Account registration on lobby303
To access Relax Gaming tables and slots on lobby303, register an account through the app. Tap "Sign Up", enter your email address, choose a strong password, and provide your full name and phone number. We send a verification email; click the link to confirm your email is active and linked to your account. At this stage, your account is created but not yet verified for real-money play.
Complete identity verification to unlock deposits and live play. You must submit a photo of a valid ID (national ID card, passport, or driving licence), a selfie of you holding that ID, and proof of address (utility bill, rental contract, or government-issued document dated within the last 3 months). Upload these through "My Account" → "Verification" in the app. Our compliance team reviews each submission systematically; we do not specify exact processing times but handle requests within standard business windows. If your documents are unclear or incomplete, we notify you and request clarification rather than rejecting outright.
Once verification is approved (status shows "Verified" in the app), you unlock deposit functionality, real-money gaming on Relax Gaming tables and slots, and withdrawal features. Unverified accounts can browse games and play free-play demos, but cannot wager real money or withdraw.
Identity verification is mandatory before real-money play
KYC (Know Your Customer) verification protects you against fraud and ensures compliance with anti-money-laundering regulations. Your verified identity ties directly to all transactions on your account.
Deposits via Indonesian payment methods
After verification, deposit funds through one of eight payment channels supported by lobby303. DANA, e-wallet, mobile banking, and local payment integrate directly into our app checkout. Select your wallet, scan the QR code or tap the wallet button, and complete payment in your wallet app without re-entering credentials. Funds arrive in your lobby303 account within seconds. online payment and e-wallet also support deposits via the same flow.
Bank transfers via mobile banking, local payment, online payment, or e-wallet work for larger deposits. We provide a unique account number and reference code; initiate the transfer from your bank's mobile app. We credit your lobby303 wallet within your bank's standard processing window (typically 1–3 hours for same-bank transfers, 1–2 business days for inter-bank). Your banking details are never stored on our servers; we only receive a payment confirmation token from the bank or payment provider, ensuring your financial data remains secure.



Playing Relax Gaming tables live
Once your account is funded, open the lobby303 app and browse Relax Gaming tables under the "Live Casino" tab. Filter by game type (blackjack, roulette, baccarat, Dragon Tiger), table limit (minimum and maximum bet), dealer, and availability. Select a table and tap "Join". The video stream loads and you are seated. Place your bets before the dealer's countdown expires. Watch the action in real time and see your result instantly. Chat with other players and the dealer via the in-game chat function; our moderation filters abusive language and removes disruptive players.
During peak periods (Liga 1 matches, Idul Fitri or Idul Adha holidays, regional esports tournaments), Relax Gaming tables may reach capacity. If a table is full, you can join the waitlist and we notify you when a seat opens. Alternative tables are always available, so you need not wait if you prefer immediate play.
Relax Gaming on lobby303 delivers professional live-casino entertainment optimised for mobile, with transparent rules, real-time settlement, and dedicated support for your account security.
Withdrawals and account security
To withdraw funds, go to "My Account" → "Withdrawals" in the app. Select your verified payment method (the same one you used for deposit), enter your withdrawal amount, and confirm. Our system checks your balance and processes the request. E-wallet withdrawals (mobile banking, local payment, online payment, e-wallet, mobile banking) typically arrive within minutes. Bank transfers settle within your bank's standard window. We do not guarantee fixed withdrawal times, but we process requests fairly and transparently.
Two-factor authentication (2FA) secures your account. After you log in from a new device, we send a verification code to your registered phone number and email address. Enter the code in the app to complete login. You can also reset your password at any time from the login screen; we send a confirmation email before the change takes effect. Never share your password or 2FA codes with anyone, including our support staff.
Your account data—name, email, phone, payment details—is encrypted in storage and in transit. We comply with data-protection laws and do not sell your information to third parties. Our privacy policy (accessible in-app) details exactly what data we collect and how we use it. If you suspect unauthorised access to your account, change your password immediately and contact our support team. We investigate compromises and restore balances if fraudulent activity is confirmed.
